Last updated: July 18, 2025
Lviv, LLC «Euro Forwarding»
1. General Provisions
1.1. This Privacy Policy defines the procedure for collecting, processing, storing, and protecting personal data provided by users (hereinafter — User) while using the website https://euro-forwarding.com (hereinafter — Website).
1.2. The Website Administration — Limited Liability Company «Euro Forwarding», EDRPOU 41130012, legal address: 160 Horodotska St., Lviv, 79040, Ukraine. Contact email address: info@euro-forwarding.com.
1.3. By using the Website, the User confirms their agreement with this Privacy Policy. If the User does not agree with its terms, they must refrain from using the Website.
2. Personal Data Processed
2.1. The Company may process the following User’s personal data:
- Last name, first name, patronymic
- Phone number
- Email address
- Company name
- Message text from the feedback form
- Cookies data, IP address, date and time of visit, type of device and browser (via Google Analytics or other analytics services)
2.2. Data is provided by the User voluntarily through forms on the Website or collected automatically as part of the Website’s operation.
3. Purpose of Personal Data Processing
3.1. The collection and processing of personal data are carried out for the following purposes:
- Providing feedback and responding to User requests
- Providing logistics services
- Improving Website functionality, conducting analytics
- Sending informational messages (with prior consent)
- Compliance with current legislation of Ukraine
4. User Rights
4.1. The User has the right to:
- Know the sources of collection, location of their personal data, and purpose of its processing
- Receive information about the conditions of access to their personal data
- Submit a request to change, block, or delete their personal data
- Withdraw consent to personal data processing at any time
- Submit a complaint to the Commissioner of the Verkhovna Rada of Ukraine for Human Rights
5. Transfer of Personal Data to Third Parties
5.1. The User’s personal data may be transferred to third parties only in the following cases:
- To ensure the provision of logistics or related informational services (e.g., transfer of data to carriers, partners, or courier services for communication or delivery)
- Upon request of government authorities in accordance with the current legislation of Ukraine
6. Personal Data Protection
6.1. The Company applies appropriate organizational and technical security measures to protect personal data from unauthorized access, loss, dissemination, or destruction.
7. Use of Cookies and Analytics
7.1. The Website uses cookie files and analytics services (in particular, Google Analytics) to improve content quality and user experience.
7.2. The User may disable cookies in their browser settings.
8. Storage Period of Personal Data
8.1. Personal data is stored for the period necessary to achieve the purposes of processing, or until the User withdraws their consent, unless otherwise provided by law.
9. Dispute Resolution
9.1. In the event of disputes or claims, the User must contact the Website Administration by sending an email to: info@euro-forwarding.com.
9.2. The Administration undertakes to respond within 30 calendar days from the date of receiving the request.
9.3. If the dispute is not resolved in a pre-trial procedure, it shall be considered in court in accordance with the current legislation of Ukraine.
10. Changes to the Privacy Policy
10.1. The Administration reserves the right to make changes to this Privacy Policy at any time without prior notice.
10.2. The current version of the Policy is always available on this page of the Website.